Question 1

What is the status of my order?

Accepted Answer

Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email to confirm the expected delivery date as well as the link to track your order (when the delivery method allows it).

Question 2

Can I change my order?

Accepted Answer

We can only change orders that have not been processed for shipping yet.

Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.

To make changes to your order, please send us an inquiry HERE.

Question 3

Where do you ship?

Accepted Answer

We currently only ship in the United States and Canada.

Question 4

How long does it take to ship my order?

Accepted Answer

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery. Standard shipping time is usually 5-7 business days.

FREQUENTLY ASKED QUESTIONS

What is the status of my order?

Can I change my order?

Where do you ship?

How long does it take to ship my order?

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